KnoDesk for estate agencies

Viewings booked before the lead contacts another agency.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Estate agenciesKnoDesk AI · EmailSample
Is the 2-bed on Elm Street still available to view?
It is. Do you already have a mortgage in principle? If so, Saturday at 11:00 or 13:30 are free for a viewing.
Yes, I do. 11:00 please
Viewing booked for Saturday at 11:00 with Tom.
Handled by KnoDeskLead capture & CRM
The problem

The team is out on viewings and the lead goes cold in an empty office.

Sound familiar? This is what a normal week looks like for most estate agencies without help at the front desk.

  1. 01

    An empty office

    Agents are out on viewings, and enquiries go unanswered for hours.

  2. 02

    Portal leads go cold

    Buyers enquire on several portals at once and go with whoever replies first.

  3. 03

    Unqualified viewings

    Time is wasted showing homes to people who cannot buy yet.

How KnoDesk solves it

KnoDesk qualifies the enquirer and books the viewing before they contact another agency.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Every enquiry answered first

Portal, website and ad leads get a first reply in under a minute.

Lead capture & CRM

Qualifies the buyer

Budget, mortgage status and timeline are asked before a viewing is offered.

AI chatbot

Viewings in the calendar

Qualified buyers book a viewing slot that fits the agent's diary.

Smart bookings
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 09:00

    Before the office opens

    Last night's enquiries are answered and qualified, and two viewings are booked.

  2. 12:30

    Out on viewings

    A new lead comes in while the team is out. KnoDesk replies within a minute.

  3. 17:15

    The same question again

    Owners ask about the same issue. Each gets the latest status; only new problems reach the team.

  4. 03:00

    In the middle of the night

    A guest locked out at 3 am gets help in their own language, and the on-call contact is alerted.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What estate agencies usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in homes and property

See all businesses
Property managersA high volume of owners asking the same thing, especially after something breaks.Holiday rentals and short letsGuests getting in touch at any hour and in several languages.Developers and new buildsCampaigns concentrate peaks of enquiries: unanswered, the ad spend is wasted.Long-term lettingsA lot of enquiries that do not meet the criteria and eat up the team.Coliving and student housingExtreme seasonality and families getting in touch from other countries.

See it working for estate agencies.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo