KnoDesk for holiday rentals and short lets

Guests looked after at three in the morning, in their own language.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Holiday rentals and short letsKnoDesk AI · WhatsAppSample
Bonjour, nous arrivons à 2h du matin, comment entrer ?
Bonjour ! La boîte à clés est à droite de la porte, code 4821. Le Wi-Fi est « Casa-Sol », mot de passe sur le frigo. Bon voyage !
Handled by KnoDeskAI chatbot
The problem

Guests getting in touch at any hour and in several languages.

Sound familiar? This is what a normal week looks like for most holiday rentals and short lets without help at the front desk.

  1. 01

    Guests at any hour

    Late arrivals, lost codes and Wi-Fi questions come in all night.

  2. 02

    Many languages

    Guests write in English, French, German, Spanish and more.

  3. 03

    Hosts who need to sleep

    Answering every message personally is not sustainable across several properties.

How KnoDesk solves it

KnoDesk sorts check-in, house rules and issues at three in the morning, in their language.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Check-in and house rules

Codes, directions, parking and rules are answered instantly from your property guides.

AI chatbot

In the guest's language

Guests are answered in the language they write in.

AI chatbot

Real issues escalated

A broken boiler or a lockout is passed to whoever is on call.

Voice agent
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 09:00

    Before the office opens

    Last night's enquiries are answered and qualified, and two viewings are booked.

  2. 12:30

    Out on viewings

    A new lead comes in while the team is out. KnoDesk replies within a minute.

  3. 17:15

    The same question again

    Owners ask about the same issue. Each gets the latest status; only new problems reach the team.

  4. 03:00

    In the middle of the night

    A guest locked out at 3 am gets help in their own language, and the on-call contact is alerted.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What holiday rentals and short lets usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in homes and property

See all businesses
Estate agenciesThe team is out on viewings and the lead goes cold in an empty office.Property managersA high volume of owners asking the same thing, especially after something breaks.Developers and new buildsCampaigns concentrate peaks of enquiries: unanswered, the ad spend is wasted.Long-term lettingsA lot of enquiries that do not meet the criteria and eat up the team.Coliving and student housingExtreme seasonality and families getting in touch from other countries.

See it working for holiday rentals and short lets.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo