KnoDesk for bars and cafés

Every "are you open?" answered, so the team can keep serving.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

Book a demo See how it works
  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Bars and cafésKnoDesk AI · Instagram DMSample
Is the kitchen still open at 10pm on Fridays?
Yes, the kitchen serves until 22:30 on Fridays and Saturdays. The terrace is open too.
Perfect, thanks!
Handled by KnoDeskAI chatbot
The problem

Few bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.

Sound familiar? This is what a normal week looks like for most bars and cafés without help at the front desk.

  1. 01

    Questions, not bookings

    Hours, terrace, dogs, whether the kitchen is still open: most messages are small questions.

  2. 02

    Interruptions behind the bar

    Every phone call pulls someone away from the queue.

  3. 03

    Group enquiries lost

    The occasional birthday or office drinks booking slips through the cracks.

How KnoDesk solves it

KnoDesk answers instantly and lets the team serve without interruptions.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Instant answers

Hours, menu and policies are answered in seconds on Instagram, WhatsApp and Google.

AI chatbot

Calls handled too

The voice agent answers the phone with the same information.

Voice agent

Group bookings captured

Larger bookings are captured with date, size and contact, ready for the manager.

Lead capture & CRM
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 11:00

    Before service

    Tonight's bookings are confirmed and the guests who could not come have already cancelled.

  2. 13:30

    Lunch rush

    The phone rings during service. KnoDesk takes the booking and nobody puts the tray down.

  3. 17:00

    A group enquiry

    A party of twelve asks about the private room. Date, covers and contact go to the manager.

  4. 23:45

    After closing

    Questions about hours, menu and parking are answered while the team is at home.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What bars and cafés usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in hospitality and restaurants

See all businesses
Restaurants that take bookingsThe calls arrive right at peak time, when the team is serving.Restaurant groups and chainsOne number for many sites and no consolidated data.Delivery and takeawayThe order comes in by phone and has to be taken in full, fast and with no mistakes.Catering and eventsThe enquiry is not a booking, it is a quote that has to be taken properly.Hotel restaurantsResident guests and outside diners, with different rules and different hours.

See it working for bars and cafés.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo