KnoDesk for restaurant groups and chains

One number for every site, and one view of what happens across all of them.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

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  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Restaurant groups and chainsKnoDesk AI · Website chatSample
Do you have a table near the station for Sunday lunch?
Our Station Road restaurant has 13:00 and 14:30 on Sunday. How many people?
Four, at 13:00
Booked at Station Road: four people, Sunday 13:00.
Handled by KnoDeskVoice agent
The problem

One number for many sites and no consolidated data.

Sound familiar? This is what a normal week looks like for most restaurant groups and chains without help at the front desk.

  1. 01

    Calls landing at the wrong site

    Guests call the brand number and someone has to work out which restaurant they mean.

  2. 02

    Every site does it differently

    Each manager handles bookings and questions their own way, with no shared standard.

  3. 03

    No consolidated data

    Head office cannot see how many enquiries each site gets, or how many it loses.

How KnoDesk solves it

KnoDesk routes each enquiry to its site and gathers what happens across all of them.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Routed to the right site

Each location gets its own calendar, number and knowledge, and enquiries reach the right one.

Voice agent

One standard everywhere

Every site answers with the same tone and rules, adapted to its own menu and hours.

AI chatbot

All sites in one dashboard

Bookings, response times and channels per site, side by side.

Analytics
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 11:00

    Before service

    Tonight's bookings are confirmed and the guests who could not come have already cancelled.

  2. 13:30

    Lunch rush

    The phone rings during service. KnoDesk takes the booking and nobody puts the tray down.

  3. 17:00

    A group enquiry

    A party of twelve asks about the private room. Date, covers and contact go to the manager.

  4. 23:45

    After closing

    Questions about hours, menu and parking are answered while the team is at home.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What restaurant groups and chains usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in hospitality and restaurants

See all businesses
Restaurants that take bookingsThe calls arrive right at peak time, when the team is serving.Delivery and takeawayThe order comes in by phone and has to be taken in full, fast and with no mistakes.Bars and cafésFew bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.Catering and eventsThe enquiry is not a booking, it is a quote that has to be taken properly.Hotel restaurantsResident guests and outside diners, with different rules and different hours.

See it working for restaurant groups and chains.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo