KnoDesk for restaurants that take bookings

Tables booked at peak time, without anyone putting the tray down.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

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  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Restaurants that take bookingsKnoDesk AI · Phone call · transcriptSample
A table for six on Friday at nine, please.
We have the second sitting at 21:15 inside, or 21:00 on the terrace. Which do you prefer?
Terrace at nine.
Booked: six people, Friday 21:00, terrace. I'll text you a confirmation.
Handled by KnoDeskVoice agent
The problem

The calls arrive right at peak time, when the team is serving.

Sound familiar? This is what a normal week looks like for most restaurants that take bookings without help at the front desk.

  1. 01

    Calls in the middle of service

    The phone rings hardest at 13:30 and 20:30, when every pair of hands is serving.

  2. 02

    Sittings, rooms and groups

    Two sittings, a terrace, a private room and a group of twelve need rules nobody remembers on the fly.

  3. 03

    No-shows on busy nights

    An empty table on a Saturday is revenue that never comes back.

How KnoDesk solves it

KnoDesk handles sittings, rooms and groups without anyone putting the tray down.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Every call answered during service

The voice agent takes bookings by phone with your sittings and capacity rules.

Voice agent

Bookings by WhatsApp and Instagram

Guests who message get the same answers and the same rules, any time of day.

AI chatbot

Confirmations and reminders

Each booking is confirmed and reminded, so cancellations come in early enough to resell the table.

Smart bookings
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 11:00

    Before service

    Tonight's bookings are confirmed and the guests who could not come have already cancelled.

  2. 13:30

    Lunch rush

    The phone rings during service. KnoDesk takes the booking and nobody puts the tray down.

  3. 17:00

    A group enquiry

    A party of twelve asks about the private room. Date, covers and contact go to the manager.

  4. 23:45

    After closing

    Questions about hours, menu and parking are answered while the team is at home.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What restaurants that take bookings usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in hospitality and restaurants

See all businesses
Restaurant groups and chainsOne number for many sites and no consolidated data.Delivery and takeawayThe order comes in by phone and has to be taken in full, fast and with no mistakes.Bars and cafésFew bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.Catering and eventsThe enquiry is not a booking, it is a quote that has to be taken properly.Hotel restaurantsResident guests and outside diners, with different rules and different hours.

See it working for restaurants that take bookings.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo