KnoDesk for catering and events

Every enquiry turned into a complete quote request for your sales team.

KnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.

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  • Works on
  • WhatsApp
  • Instagram
  • Website chat
  • Email
  • Phone
Catering and eventsKnoDesk AI · EmailSample
We need catering for a company event in June.
Happy to help. How many guests, which date, and is it a seated meal or a standing buffet?
About 80, June 14th, buffet.
Thanks. I've passed the details to our events team, who will send a quote within 24 hours.
Handled by KnoDeskAI chatbot
The problem

The enquiry is not a booking, it is a quote that has to be taken properly.

Sound familiar? This is what a normal week looks like for most catering and events without help at the front desk.

  1. 01

    Enquiries are really quotes

    Guest numbers, date, menu, venue and budget all need to be captured before anyone can price it.

  2. 02

    Half-finished enquiries

    A rushed call leaves the team chasing missing details for days.

  3. 03

    Slow replies lose events

    Event planners contact several caterers at once and go with whoever answers first.

How KnoDesk solves it

KnoDesk captures covers, date, menu and contact, and hands it to the salesperson.

Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.

Asks the right questions

Covers, date, location, dietary needs and budget are collected in a natural conversation.

AI chatbot

Handed to the salesperson

A complete brief lands in the pipeline with the contact details attached.

Lead capture & CRM

Follow-up by email

The email agent replies to written enquiries and sends the brief to the client for confirmation.

Email agent
See it in the app

Watch KnoDesk handle it.

This is the real KnoDesk dashboard with sample data, doing the work described above.

How it works

A day with KnoDesk

What changes in your day.

  1. 11:00

    Before service

    Tonight's bookings are confirmed and the guests who could not come have already cancelled.

  2. 13:30

    Lunch rush

    The phone rings during service. KnoDesk takes the booking and nobody puts the tray down.

  3. 17:00

    A group enquiry

    A party of twelve asks about the private room. Date, covers and contact go to the manager.

  4. 23:45

    After closing

    Questions about hours, menu and parking are answered while the team is at home.

Set up in an afternoon

No code, no agency.

If you can fill in a form, you can set KnoDesk up for your business.

  1. Step 1

    Tell it about your business

    Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.

  2. Step 2

    Connect your channels

    WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.

  3. Step 3

    Go live

    Set when a person should step in, then switch it on. Most businesses are live the same day.

Questions

What catering and events usually ask us.

Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.

More in hospitality and restaurants

See all businesses
Restaurants that take bookingsThe calls arrive right at peak time, when the team is serving.Restaurant groups and chainsOne number for many sites and no consolidated data.Delivery and takeawayThe order comes in by phone and has to be taken in full, fast and with no mistakes.Bars and cafésFew bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.Hotel restaurantsResident guests and outside diners, with different rules and different hours.

See it working for catering and events.

Book a demo and we will set KnoDesk up with your own services, hours and prices.

Book a demo