Urgent cases passed straight on
It recognises emergencies and passes them immediately to the team.
Voice agentKnoDesk answers every message and call for your business, settles the questions and books straight into your calendar, day and night.
Emergencies mixed in with routine bookings on the same phone.
Sound familiar? This is what a normal week looks like for most veterinary practices without help at the front desk.
A pet in distress and a vaccination booking arrive on the same phone.
The team is with animals all day and cannot answer every call.
Owners forget yearly vaccinations and check-ups.
Three things change from the first day, each handled by a part of KnoDesk you can switch on, tune or hand back to your team.
It recognises emergencies and passes them immediately to the team.
Voice agentVaccinations, check-ups and grooming go straight into the calendar.
Smart bookingsOwners are reminded when vaccinations are due, with times to choose from.
Smart bookingsThis is the real KnoDesk dashboard with sample data, doing the work described above.
How it works
Today's patients have confirmed, and the one who could not come has already rescheduled.
A new patient asks about prices and insurance. KnoDesk answers and books the first visit.
An urgent case is recognised and passed straight to the team, with a summary.
Routine questions and bookings keep coming in, and are handled until morning.
If you can fill in a form, you can set KnoDesk up for your business.
Upload your services, prices, opening hours and FAQs. KnoDesk answers only from what you give it.
WhatsApp, Instagram, website chat, email and a phone number, plus Google Calendar for bookings.
Set when a person should step in, then switch it on. Most businesses are live the same day.
Yes. KnoDesk answers only from the services, prices and policies you upload, in the tone you choose, so customers hear your answers, not generic ones.
Book a demo and we will set KnoDesk up with your own services, hours and prices.